Frequently Asked Questions
Everything you need to know about shopping with The Pod Company.
How long does shipping take?
Standard shipping typically takes 3-5 business days within the continental US. International orders may take 7-14 business days depending on the destination.
What is your return policy?
We offer a 30-day return window for all unworn and unwashed items with original tags attached. Simply visit our returns portal to start your request.
How do I determine my size?
Each product page features a detailed size guide. We recommend measuring your favorite garment and comparing it to our chart for the perfect fit.
Are your materials sustainably sourced?
Yes, The Pod Company is committed to ethical fashion. We use organic cotton and recycled polyester across 80% of our seasonal collections.
Can I change or cancel my order?
Orders are processed quickly to ensure fast delivery. You can change or cancel your order within 60 minutes of placement by contacting our support team.
What payment methods do you accept?
We accept all major credit cards, PayPal, Apple Pay, and Google Pay. We also offer interest-free installments through Klarna and Afterpay.