Returns & Exchanges
At The Pod Company, we want you to love every piece you wear, so we offer a seamless 30-day return and exchange window for all unworn items in their original packaging. Whether the fit isn't right or you've changed your mind, our dedicated team is here to ensure your satisfaction with every order.
Initiate Your Request
Visit our online returns portal and enter your order number and email address to select the items you wish to return or exchange.
Print Your Label
Once your request is approved, we will email you a prepaid shipping label and a return authorization form to include in your package.
Pack and Ship
Securely pack your items in their original box, attach the prepaid label to the outside, and drop it off at any authorized carrier location.
Receive Your Refund
After our quality control team inspects your return, we will process your refund or ship your exchange within 5-7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing